Concur email notifications updated to list outstanding actions, some sent in error last week

Concur email reminders regarding transactions and expense reports have been updated to inform travelers that action needs to be taken on their travel card expenses. Travelers receiving these email reminders will need to read them fully to know what next steps to take. 

Some of the changes that come along with this update include the following: 

• Unsubmitted expense reports will receive notifications following the Travel Regulations Escalation Process, requiring that expense reports be submitted within 180 days of the conclusion of travel.
  • For a few days last week, some travelers received this notification in error. If a traveler has not exceeded 180 days for the submission of their expense report, they may ignore the notification received. Purdue Travel has since resolved the issue with Concur, but ongoing errors should be reported to purduetravel@purdue.edu.
  • However, those who have actually exceeded the 180-day requirement need to take action as listed in the email alert. Fiscal approvers will also receive these email notifications beginning at 120 days.
• Unassigned transactions need to be assigned to an expense report, regardless of if they are for past or future travel.
  • Future travel expense reports are still not to be submitted until after travel concludes. 
• Notifications regarding new travel transactions, travel bookings, approver reminders and expense report status changes are not changing. 

These changes fall in line with the July 1 travel regulation changes regarding reimbursement and will help minimize emails while ensuring travelers remain compliant. That regulation reads as follows: 

“Unreconciled travel transactions and/or expense reports that are not cleared within 180 days after the last day of official business travel could be reported as additional wages to the employee. Those transactions that do not have a receipt will be marked personal and could be deducted from the traveler’s payroll. Those transactions that do have a receipt will first be considered for discretionary funds, if those are not available, they will be marked personal and will be deducted from the traveler’s payroll. The report will then be submitted by Purdue Travel for processing.”  Any questions may be directed to purduetravel@purdue.edu.