Behavioral health services available via Purdue, Anthem, Purdue Global

As Mental Health Month takes off, it’s important to remind the Purdue community that Human Resources-Benefits continues to place behavioral health needs as a top priority. For faculty, staff and dependents covered on a Purdue or Purdue Global health plan, there are resources available to help manage life’s daily challenges. 

Purdue resources

Benefits-eligible employees (including dependents covered on a Purdue health plan) on the West Lafayette, Fort Wayne and Northwest (Hammond and Westville) campuses all have behavioral health services providers specifically available to them at no cost.

• SupportLinc provides behavioral health services to benefits-eligible employees and dependents covered on a Purdue health plan on the West Lafayette campus. To get started utilizing SupportLinc, call 888-881-5462, or log in to the SupportLinc website or eConnect mobile app (available in the App Store and on Google Play) with username purdue. SupportLinc offers access to care advocates 24 hours a day, seven days a week, 365 days a year at no cost.
• Bowen Center is the provider of behavioral health services for benefits-eligible employees and their families on the Fort Wayne campus. Call 800-342-5653 for assistance 24 hours a day, seven days a week.
• New Avenues provides behavioral health services to benefits-eligible employees and their families on the Northwest campuses (Hammond and Westville). A New Avenues care manager is on call 24 hours a day, seven days a week. Call 800-731-6501 or 574-232-2131 for assistance.
• Health Advocate provides behavioral health services to Purdue Global employees 24 hours a day, seven days a week. Call 877-240-6863, email answers@HealthAdvocate.com or visit the website to get started. 

Anthem services

Courtesy of Anthem, Purdue’s medical plan administrator, benefits-eligible faculty and staff (West Lafayette, Fort Wayne and Northwest employees) – as well as dependents covered on a Purdue health plan – have access to certain behavioral health resources, which support the behavioral health pillar of Purdue’s Healthy Boiler Program. They are:

• LiveHealth Online Psychology
• LiveHealth Online Psychiatry
• Learn2Live 

LiveHealth Online Psychology and LiveHealth Online Psychiatry provide online access to psychologists and medication management support for common behavioral conditions such as major depressive disorder, anxiety and bipolar disorder. Learn more here.

Another component of Anthem’s behavioral health services is Learn2Live, which was formerly known as myStrength. Learn2Live offers a variety of digital, behavioral health services based on cognitive behavioral therapy principles. Via Learn2Live, which is accessible through the Anthem portal, employees who are covered on a Purdue health plan have access to:

• Personalized, one-on-one coaching
• A support team of family and friends, built by each individual
• Mindfulness tools on the go
• Live and on-demand webinars 

Available anywhere, anytime, Learn2Live tools can help individuals identify thoughts and behaviors that affect emotional well-being – and work through them. Via Learn2Live, individuals can learn effective ways to manage stress, depression, anxiety, substance use and sleep issues.

To access Learn2Live, log in to anthem.com, go to My Health Dashboard, choose Programs and select Emotional Well-being Resources.

Additional mental health resources

To assist faculty and staff

Faculty and staff can review the Mental Health Resources webpage for a variety of available resources, which support the behavioral health pillar of the Healthy Boiler Program as well as information on Purdue’s health plan coverage for mental health and substance abuse. 

To assist students

Faculty and staff who work with students or have a student at home can direct them to the resources below for behavioral health assistance. Note: United Healthcare Student Resources (UHCSR) – medical plan provider for students and graduate students – offers 292 unique mental health providers serving at various locations that are in-network with UHCSR within Tippecanoe County. The list is available here. Additionally, students have access to HealthiestYou, which provides virtual access to mental health care as part of UHCSR’s plan. All services are free for students covered under the UHCSR insurance plan.   

Office of the Dean of Students

• Continuous Network of Support
• Services and Information
• Presentations & Trainings
• Student of Concern Reporting Link

Counseling & Psychological Services (CAPS)

• Therapy Services at CAPS
• Self-help Resources
• Group Therapy
• CAPS YouTube channel
• NAMI On Campus – A free, virtual support group on campus
• Thriving Campus – Service that provides students a way to search for mental health providers in many areas, locally and across the country
• WellTrack – Interactive, self-help therapy app for students