edX Interpersonal communication is one of the most important management skills: everyday we relate with our bosses, collaborators, customers and colleagues. Being a good communicator is synonym to being a good leader. Interpersonal and group communication helps us to create better business environments, and therefore, to have better results.
Course Objectives:
- Understand the importance of communication in people's lives and thus boost the improvement in our ability to effectively socialize
- Identify the concept of communication to clarify its importance
- Develop communication skills: assertiveness and empathy
- Apply communication skills to performance feedback and achieve organizational objectives.
Recommended Background
- Recommended for new and experienced leaders and managers at all levels.
Course ID
ED115
Skill Focus
Advanced
Instructor(s)
edX
Employee Type
Leadership, Change leaders
Method of Delivery
Online
Estimated Effort
32 hrs
Cost
Contact for Pricing
Certification is paid for $ 149.00 ; Full financial aid available for certification