Effective Communication for Program and Project Stakeholders and Teams

Provided by: edX

Register Now ›

In this course, you will learn about the Understanding Triad - know-what, know-how, and know-why. The Understanding Triad aids you in crafting just the right level of explanation for all your audiences. The Understanding Triad will make you a more effective program manager, traditional project manager, agile project manager, or certified scrum master.

Course Objectives:

  • Explain how to craft a clear and effective message
  • The Understanding Triad: know-what, know-how, and know-why
  • Design feedback so that you can test for understanding by your audience
  • Analyze your audience to determine the optimum balance of know-what, know-how, and know-why in your message design.

Recommended Background

  • Recommended for incoming and current program managers at all levels.

Course ID

ED148

Skill Focus

Advanced

Instructor(s)

edX

Employee Type

Leadership, Change leaders

Method of Delivery

Online

Estimated Effort

25 hrs

Cost

Contact for Pricing

Certification is paid for $ 199.00 ; Full financial aid available for certification