SuccessFactors and Employee Self-Service

Watch this video to learn more about navigating the SuccessFactors home page, understanding and updating important information in your profile. All employees can update their education, address and contact information, direct deposit and bank information, state and federal tax withholding and more. (Click image to open video in new window.)

Additional Resources:

• Employee Self-Service Checklist
• Employee Self-Service Quick Reference Guide

The Mobile App was introduced in 2023. This quick video shows how to connect and use this app.

Joule offers a basic introduction to AI within SuccessFactors. It’s an AI tool that is designed to help end users complete certain tasks by expediting them. Additional functions will be added in the future to continue improving the tool.

Joule aims to understand users requests, retrieve information and complete tasks in a conversational way. For example, instead of manually navigating to a feature or page, users can describe the current task to Joule, who can help automate tasks or help find desired data. Joule's goal is to simplify interactions with the system and increase productivity.

Example functions:

• View email addresses, phone numbers and locations
• View leave balances
• View direct reports, department, division, direct manager

Learn more about Joule:

• Using SuccessFactors Joule (Quick Reference Guide)

Watch this video to learn more about completing and approving time sheets. (Click image to open video in new window.)

Additional Resources:

• Pay @ Purdue web page
• Time profile information
• Employee timekeeping resources
• Supervisor timekeeping and approval resources
• WebClock reference materials
• Access your pay statement

Employment Center and Administrative Resources:

• Business @ Purdue web page
• SucessFactors Training SharePoint site

Employees use the Request Time Off Quick Action tile to submit all time off requests. Supervisors receive email notifications when a request is made. The request also appears under 'Approvals' until approved.

Additional Resources:

• Request Time Off Quick Reference Guide
• Approve Time Off Request Quick Reference Guide
• Personal Leave
• FMLA and Paid Parental Leave
• Business Leaves
• Other Leaves

Employment Center and Administrative Resources:

• Business @ Purdue web page
• SucessFactors Training SharePoint site

The My Learning Quick Action tile opens Purdue's Learning Management System (LMS) for employees. Watch this quick video to learn how to navigate the site. (Click image to open video in new window.)

As of November 2024, employees visiting SuccessFactors Learning will see the New Learning Experience button on the Learning home page. Click the button to view the new Learning home page. Eventually the New Learning Experience page will replace the current one. In the meantime, users can navigate through both homepages.

One of the differences of the new home page is the menu icon and drop-down list is located on the right of the screen. Items, such as Learning History, are now part of a menu vs a tile on the homepage.

Additional Resources:

• SuccessFactors Learning Quick Reference Guides for Employees and Supervisors
• Employment Certifications web page
• WebCert Catalog home page
• Employment Certifications link in SuccessFactors

A position must be in the system before the recruitment or hiring process may begin. Supervisors and Department Administrative roles, along with HR Compensation and Employment Centers, all play a role in creating and maintaining positions.

Organizational Structure and Position Management web page

All positions have 'roles' assigned to them within SuccessFactors that provides permission to access specific tiles or functions. If you are creating a new position, work with your HR team to ensure the correct roles are assigned.

• HR Teams
• SAP Identify Management (IDM) - Roles and Privileges

• Business @ Purdue web page
• SucessFactors Training SharePoint site

Supervisors and Department Administrative roles have the ability to initiate and complete the hiring process.

• They initiate the requisition for staff positions and work with the Talent Acquisition team through the hiring steps.
• They initiate the requisition and complete all hiring steps for the student and grad student appointments and/or partner with their Employment Center to process via Action Automation.
• They initiate the requisition and complete the quick hire process for Lecturer appointments.
• They initiate the requisition and follow the Faculty hiring process for faculty positions.

Additional Resources:

• Hiring @ Purdue web page
• Provost Offer Letter Template web page
• Employment Centers

Employment Center and Administrative Resources:

• Business @ Purdue web page
• SucessFactors Training SharePoint site

Supervisors and Department Administrative roles, along with Talent Acquisition and Employment Centers, all play a role in onboarding new hires.

• Hiring Supervisors and Onboarding Coordinator First Steps web page
• Form I-9 Frequently Asked Questions
• New Employee Onboarding First Steps
• Employment Centers
• Onboarding New Employees web page
• New@Purdue web page

Employment Center and Administrative Resources:

• Business @ Purdue web page
• SucessFactors Training SharePoint site

Staff complete goals and annual performance appraisals.

• Timeline/Process and Resources web page
• SuccessFactors Performance Management Tutorial Videos

Purdue University boosts its talent engagement through supervisor and employee empowerment. Purdue supervisors provide performance & potential ratings and ensures performance related transparency and accountability. The employee plays an active role in their career planning by fostering a proactive culture of professional development and continuous growth. The goal is to enhance clarity in career progression as employees better understand actions required to achieve their career goals.

Learn more about how to update your talent profile portlets here.

Supervisors can learn more about Talent Development purpose and guidelines here.