Frequently Asked Questions

Unfortunately, Purdue Promise does not serve transfer students at this time. However, students can utilize services through the 21^st Century Support Program.

The credit bank keeps track of all college credit hours earned in excess of 30.  If you brought with you AP, IB, and/or dual credits from high school, those credits will be logged in your ScholarTrack credit bank.  As a current student, if you earn more than 30 credit hours in the academic year (including summer courses), those surplus credits will also be in your ScholarTrack credit bank.  You can use these accrued credit hours in the future if, at any time during your college career, you are in need of additional credit hours to meet your 30-per-year credit completion requirement.  You are able to access and review your credit bank information on ScholarTrack. 

Students should double-check their ScholarTrack credit bank to see if they have any credit hours reported that can help fill in the gap.  If students still do not have enough credit hours, they should talk to their academic advisor about taking summer classes and complete a Summer Financial Aid application.

If summer credits and the credit bank are not enough and there are extenuating circumstances that prevent the student from being able to meet the credit completion requirements, they will need to work with the 21st Century Scholar Support Program to file a 21st Century Scholarship state appeal for unmet credit completion requirements.

21^st Century Scholars can use their award toward tuition for a Purdue-affiliated exchange study abroad program. Other types of study abroad trips including direct enroll and co-sponsored trips are not eligible for the award to be used. Purdue Study Abroad Office can help 21st Century Scholars narrow their search to exchange programs and can assist scholars with finding other financial aid to help cover the costs of their study abroad trip.

21st Century Scholars may accept an internship that is required for their major. Scholars can accept a co-op if it is approved by the Office of Professional Practice. If a student accepts an internship that is not required for their degree program requirements or a co-op that is not approved through the Office of Professional Practice, they will have to file a state appeal through ScholarTrack explaining why they took a semester off.  Appeals are not guaranteed approval. Students who notice any errors in their 21st Century Scholars award after returning from a co-op or approved internship should reach out to the 21st Century Scholar Support Program for assistance.

21st Century Scholars awards cover only the cost of tuition for undergraduate students who do not have a bachelor's degree. If a student enters a graduate program or becomes a professional student, they will no longer be eligible to use their 21st Century Scholars award. Pharmacy students can use their 21st Century Scholars award toward tuition. It is important to discuss your plans for professional and graduate programs with the 21st Century Scholar Support Program as well as with your academic advisor.

Students can find their academic advisor information on their BoilerConnect profile. Scroll down on the main page to view your Success Team.

The Division of Financial Aid (DFA) has a tutorial on how to confirm your enrollment. Students must confirm your enrollment by the stated deadline each semester, or they will be dropped from their classes.

• Students can find their textbook list via myPurdue.
  • Log in to myPurdue.
  • Select the Registration tab.
  • In the Registration Information section, select My Textbooks.

Students should contact their academic advisor about registration and course scheduling each semester.

Students can view their final grades in their myPurdue by selecting the academics tab. In the Grades section, select “final grades".

• A hold is the University's way of saying that action needs to be taken on the student’s account. Some holds can prohibit registration, graduation, and receiving transcripts. Click here for more information about holds.
• To determine if you have a hold:
  • Log in to myPurdue.
  • Select the Registration tab.
  • Choose "Do I have any Holds?”
• Any current holds listed must be cleared to avoid financial aid or academic delays.

Students can view their financial aid package through myPurdue to view what types of aid will be received.

• Log in to myPurdue.
• Select the Financial tab.
• Select Aid Offer for the current year. 

The Office of the Bursar has a tutorial on how to view and pay your bill.

The Office of the Bursar has a link with instructions on how to set up direct deposit. We strongly encourage students to sign up for direct deposit to ensure that if they receive a refund check, they receive their funds as quickly and securely as possible.

To read financial aid messages:

1. Log in to myPurdue.
2. Select the Financial tab.
3. Select Messages for the current year. 
4. Follow any instructions listed in the message or reference the information provided. 

Students are encouraged to apply for summer financial aid via myPurdue. More information can be found on the Division of Financial Aid's Summer Aid website. We do not recommend scholars use their 21st Century Scholars award on summer courses to maximize their award for the fall and spring semesters. Talk to the 21st Century Scholar Support Program if you have questions about summer financial aid. 

Students can utilize both on-campus and off-campus housing. We suggest selecting a double/triple with AC and the 14-track meal plan for students living on campus or UR Boiler Apartments. It is important to consider affordable options for off-campus housing so that you are living comfortably and within your means. Contact the Office for Off-campus Housing for support with your off-campus housing budget plan and search. Additional resources can be found here.