Healthy Boiler

The results are in … post-open enrollment survey responses pave path for 2022 plans

2021 marked the sixth year a survey was sent following open enrollment to gather employee feedback and input on benefits and wellness at Purdue. Around 1,400 employees completed the survey.

The average age of employees surveyed was 48.83. The majority of surveys were completed by employees from the West Lafayette campus (80.9%), followed by Purdue Northwest (7.3%), Purdue Fort Wayne (5.6%), Purdue Extension (4.0%) and Other (2.1%).

Each year, the benefits department, stakeholder groups and LHD Benefits Advisors analyze employee perspective via the survey results and then use that data and information as part of the building blocks for future benefits packages and wellness offerings, all which support the five pillars of the Healthy Boiler Program – behavioral health, financial wellness, physical health, social wellness and work-life integration.

Accomplishments in 2021 (based on results from the 2020 survey) were featured in the “2021: A year in review – plus a look at 2022” article in the December issue of the Healthy Boiler Newsletter.

Moving forward in 2022

Based on results from the 2021 survey – which primarily assessed employee attitudes toward Purdue HR benefits, perception of benefits knowledge and communication, open enrollment process and other health-related questions – we will focus on the following key areas moving forward:

  1. Preventive health
    Continue to share information, resources and more to emphasize the importance of preventive health.
    • Introduce mobile/pop-up physicals. In partnership with One to One Health (a private, physician-led company that manages the Center for Healthy Living (CHL) on Purdue’s West Lafayette campus), mobile / pop-up physicals will be offered on the West Lafayette campus on days/times to be determined.
    • Remind employees that annual physicals are covered on all Purdue health plans at 100 percent. Annual physicals are free.
    • Reiterate the fact that employees can select a primary care provider (physician, nurse practitioner, physician assistant) at Purdue’s on-site campus health clinics – the CHL on the West Lafayette campus and the Campus Health Clinic on the Fort Wayne campus.
  1. Mental health
    Continue to promote the importance and availability of resources that support the behavioral health needs of Purdue employees.
    • Share weekly articles in Purdue Today on a variety of mental health-related topics.
    • Ensure the Mental Health Resources web page is up-to-date and continues to provide quick, convenient access to available resources
    • Promote and encourage usage of SupportLinc employee assistance program for the West Lafayette campus. EAP services are also available for employees on the Fort Wayne and Northwest
  1. Additional apps and benefits that support employee well-being
    Continue to promote the additional resources Purdue employees have available to them via their Purdue health benefits, such as:
    • ATI Physical Therapy – chosen as the provider of choice for physical therapy, ATI is a multi-faceted partnership offering hands-on, on-site and virtual care.
    • Benefitplace –Purdue’s benefits management platform (Benefitfocus), provides a mobile app called Benefitplace. See the Benefitplace Mobile App Quick Reference Guide and video for more details on how to use Benefitplace to your advantage.
    • Care@work via Care.com – provides employees the ability to search and find affordable caregivers – for children, seniors and pets – along with other services such as tutoring, housekeeping and more.
    • CVS/caremark™ – Benefits-eligible Purdue employees have CVS/caremark™ prescription benefits that offers a CVS/caremark™ app. Via the app, you can refill mail service prescriptions, track order status, view prescription history and more. The app is available on the App Store and Google Play.
    • Delta Dental – provides dental insurance for faculty and staff. The Delta Dental Mobile App lets you search for a dentist near you, view ID cards and more and is available on the App Store and Google Play. More information is available via the links below:
    • Fidelity NetBenefits – Purdue’s retirement planning and guidance partner, offers the Fidelity and NetBenefits mobile app on the App Store and Google Play. Via the app, you have access to your account anytime, anywhere. Learn more here.
    • Healthy Boiler Program – multi-faceted approach to overall health and well-being through five pillars – behavioral health, physical health, financial wellness, social wellness and work-life integration – that also allows benefits-eligible employees and spouses covered on a Purdue health plan the ability to earn incentives. The new Healthy Boiler Portal (purdue.wellright.com) also offers an app (WellRight), which is available via the App Store and Google Play. See the Healthy Boiler Portal Mobile App Quick Reference Guide for information so you can manage your Healthy Boiler incentive steps and more on-the-go.
    • HSA Bank – administers Purdue’s health savings accounts (HSAs), health reimbursement arrangements (HRAs) and flexible spending accounts (FSAs). The HSA Bank Mobile App gives you 24/7 access to your accounts.
    • LiveHealth Online – offers live, instant or scheduled visits with healthcare providers seven days a week, 24 hours a day from anywhere you have Internet access, including a mobile phone, using two-way video conferencing. LiveHealth Online mobile is available via the App Store and Google Play.
    • myStrength– a no-cost, emotional health and well-being program courtesy of Anthem, which is available to all employees and dependents and is referred to as a “health club for the mind” to help individuals cope with stress and other mental health concerns.
    • Rx Savings Solutions – provides transparency into prescription costs and options and offers personalized guidance for every member on a Purdue health plan to save money on prescription drugs. The Rx Savings Solutions mobile app is available on the App Store and Google Play.
    • SupportLinc – employee assistance program (EAP) for the West Lafayette campus, which joins the EAP providers on the Fort Wayne and Northwest
      SupportLinc offers multiple access points to receive support, including the SupportLinc eConnect® mobile app, which allows you the opportunity to:
      • Access to a resource library of helpful articles and tip sheets
      • Call the SupportLinc EAP or MAP (licensed counselors are available around-the-clock)
      • Review a summary of the EAP or MAP
      • Schedule an assessment, an appointment or a call back
      • Secure live chat with a SupportLinc clinician
      • SSO link to the EAP/MAP web platform (if applicable)
      • Video counseling through the ‘Counselor Connect’ feature
    • Sydney – Anthem’s mobile app, acts like a personal health guide, answering your questions and connecting you to the right resources at the right time. You can chat via a chatbot to get answers even faster. You will receive alerts, reminders and tips directly from Sydney. You can also get doctor suggestions based on your needs. The more you utilize Sydney, the more the app can help you stay healthy and save money. Sydney is available for iPhoneand Android, and it’s free. See the Anthem Syndey App Webinar for more information. Questions about the Sydney app can be directed to Anthem at 855-502-6365.
    • Tiered Lab benefit – tiered lab benefits help employees save money on lab work. Tier 1 labs normally are most cost-effective, and Tier 1 labs are available at the CHL and PUSH on Purdue’s West Lafayette campus.
    • Tobacco Cessation – employees have access to tobacco cessation resources via Purdue health coaches and pharmacists, as well as community programs. Completing a tobacco cessation program can result in a full or partial waiver of the tobacco-user additional premium.
    • Total Hip & Total Knee Joint Replacement Program – partnership with Franciscan Health provides a total package of quality, care and savings on hip and knee joint replacements. Employees receive personalized care, hassle-free travel, cash incentive and more.
  1. Healthy Boiler Portal
    Continue to share information regarding how the new portal (purdue.wellright.com) can assist Purdue employees with improving and maintaining overall health and well-being.
    • Calendar, where you can keep track of workshops or challenges you have signed up for as well as monitor your steps, calories and more if you connect a device to the portal.
    • Comprehensive Health Risk Assessment that measures well-being across the six key dimensions – emotional, occupational, social, financial, physical and purpose. The Comprehensive Health Risk Assessment is an optional step to complete to earn additional incentives.
    • Devices, where you can connect several apps or devices to the portal, which allow you to track your activity – such as steps, calories, etc. – from those apps or devices
    • Healthy Boiler Workshops are highlighted on the portal’s Home page and allows individuals to learn more and register to attend those that interest them.
    • Incentive requirement and optional steps are outlined so employees can track their progress as they work to earn incentive funds for their health savings accounts (HSA) or health reimbursement accounts (HRA). Annual physical is required; optional steps include biometric values, dental or eye exam, health-risk assessment and a well-being preventive exam. More information is available here.
    • Mobile app, which allows users to log their activity and more on the go. See the Healthy Boiler Portal Mobile App Quick Reference Guide for information.
    • University, which provides educational courses on a variety of topics, including anxiety, diet, financial wellness, work-life and much more.
    • Fun, customizable, monthly and personal wellness challenges, so individuals can pick a wellness journey that’s meaningful to them. You can participate in the monthly challenges (created by the university that support all five of the Healthy Boiler pillars) as well as create peer-to-peer challenges to share with your friends. There is also a spot to list “personal” goals and challenges.
  1. Ongoing educational communication
    Continue to educate the Purdue community on what benefits are available to them, how to best utilize them and more via:

“We truly appreciate those individuals who took the time to share their thoughts via the survey,” said Candace Shaffer, senior director of benefits in Human Resources. “Through the survey results, we see the story of how and what impacts the Purdue employees when it comes to their benefits and overall well-being through their eyes. That story provides us the foundation from which we build future programming and offerings around the five pillars of the Healthy Boiler Program – behavioral health, financial wellness, physical health, social wellness and work-life integration.”

Questions

Purdue remains dedicated to ensuring convenient access to healthcare and wellness opportunities. Any questions can be directed to Human Resources at 765-494-2222, toll-free at 877-725-0222 or via email at hr@purdue.edu.