Human Resources

SuccessFactors Frequently Asked Questions (FAQs)

Access My Profile in SuccessFactors. Navigate to the Payroll tab. Click Bank ESS. Use the pencil to edit bank information or click Other bank to add another bank. Use the Purdue Global Managing Your Employee Profile in SuccessFactors quick reference or watch the Updating Information training video.
The quickest way to access your pay statement is to navigate to the Pay Statement tile under Organizational Updates on the SuccessFactors home page. Review the SuccessFactors Home Page Overview training video for more information.
Access My Profile in SuccessFactors. Navigate to the Payroll tab. Click BSI Tax ProfileFactory - Employee. Navigate to View/Change Forms. Use the Purdue Global Managing Your Employee Profile in SuccessFactors quick reference or watch the Updating Information training video. Contact tax@purdue.edu with further questions.

W-2 Services are provided by ADP.

Employees with a hire date after January 1, 2024

Registering for online W-2 access with ADP is easy through SuccessFactors. Locate the W-2 Services Registration PDF under the 'View Company Documents' Quick Action tile for instructions on how to register for your W-2 online. The registration code is found in the QRG. You will also need your PUID, valid SSN and last ZIP code from your address on file.

  • Please review Data Security and Privacy at ADP.
  • You may register at anytime to create an account to view or print the current year's W-2 and the prior two years' past forms.
  • Register by December 31 of the current calendar year to opt out of a mailed W-2 copy for the current tax year's form.
  • W-2 forms prior to the current year's plus two years prior must be requested by completing the Duplicate Tax Request Form and sending via mail or fax to Purdue University Tax Department, 2550 Northwestern Ave., Ste. 1100, West Lafayette, IN 47906. Please do not email the form as it contains your Social Security Number.

Questions can be sent to tax@purdue.edu.

Employees hired prior to January 1, 2024,

Employees who previously accessed ADP for timekeeping can use the ADP tile within the SuccessFactors homepage for W-2 Services and view past pay statements prior to January 1, 2024.

If any errors are encountered with the ADP W-2 Services tile, please follow below instructions for those employees hired after January 1, 2024.

Access My Profile in SuccessFactors. Navigate to the Personal Information tab. Select Address Information. Use the pencil to edit address information. Use the Purdue Global Managing Your Employee Profile in SuccessFactors quick reference or watch the Updating Information training video.

Access My Profile in SuccessFactors. Navigate to the Job Info - Job Information tab. Locate Time Information. Time Recording Profile is displayed as well as work schedule. Contact Human Resources or timeadmin@purdue.edu for additional assistance.

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Access the Request Time Off Quick Action tile in SuccessFactors. Select time off time type (vacation, sick, etc.) and dates. Edit Requesting hours, as needed. Click Submit. Use the Requesting Time Off quick reference or watch the SuccessFactors Home Page Tour training video.
Click the My Time Sheet quick action tile in SuccessFactors. Review the SuccessFactors Time Sheet Tour for more information.
Supervisors receive email notifications when employees request time off. They can use the link within the email to review and approve. Approvals are also displayed on the SuccessFactors home page. Follow the Taking Action on Time Off Requests quick reference or watch the SuccessFactors Home Page Overview training video.
Time Sheets requiring approvals are displayed on the SuccessFactors home page. Follow the Approving Time Sheets quick reference or watch the SuccessFactors Time Sheet and Approvals Tour training video.