Conflict Competence

Student speaking during RHA Day to another student.

Understanding
Conflict Competence

Conflict Competence is the ability to develop and use cognitive, emotional and behavioral skills to create a productive outcome during conflict while reducing the likelihood of escalation or harm.

The issue isn’t whether we will encounter conflicts but how we handle them. Conflict Competence is crucial to aid in navigating cultural, social and political differences, while decreasing the risk of adverse consequences.

Modules about Conflict Competence promote effective communication, understanding and resolution of disagreements, resulting in healthier relationships and productive collaborations in personal, academic and professional settings. 

Learning Outcomes:

Through interactive videos, exercises, assessments and quizzes, participants will: 

  • Understand the concept of conflict competence.
  • Expand understanding and use of a range of conflict strategies to improve relationships.
  • Increase awareness of methods for repairing relationships harmed by conflict.
  • Identify campus resources to assist with conflict.

Created in partnership with the Office of Diversity, Inclusion and Belonging

Self-Guided Learning

Steps to Leaps is here to empower you on your journey towards personal growth. To help you along, we've curated a collection of learning modules, organized by our five learning pillars - well-being, leadership, impact, networks and grit/persistence.

Interested in helping others take their first-step towards well-being? Learn more about becoming a learning module facilitator.

Access the Learning Modules

Check out our resources firsthand by viewing our sample learning modules. Our remaining resources require a valid Purdue career account username and password to access.

To access current learning modules and lesson plans, please click on the lessons provided below or view the entire Steps to Leaps catalog by visiting Training@Purdue

Add A Course to Brightspace

Add a Steps to Leaps learning module to your Brightspace account by following the directions below:

  1. Select a lesson plan below or visit Training@Purdue to view our entire catalog of programs.
  2. Select your desired lesson and under "Section Details", click "Add to Cart"
  3. Log in to Training@Purdue using a valid Purdue University username and password.
  4. After accepting the Terms of Use, click "Submit" to checkout.
  5. After confirming your checkout, the course material will be accessible to you in Brightspace and will expire in 12 months.

 

Why Conflict Competence Matters

Why should undergraduate and graduate students take this module?

Take these free interactive modules to understand the concept of conflict competence, explore different conflict resolution approaches, develop strategies for repairing relationships harmed by conflict and identify university resources available to assist with conflicts. 

There are three self-paced online modules that each take about an hour to complete. Earn a digital badge for each module completed. Complete all three modules and receive a certificate of conflict competency. Share the badges and certificate you’ve earned on your LinkedIn profile, website or resume.

You can register below.

 

 

Teach a Module

Why should faculty, staff and instructors provide this module for students?

Use the module in your classroom or with your student organization to help them navigate conflicts successfully. Steps to Leaps staff can deliver the content or they can share the tools and resources you need to deliver the content. 

To access the current learning module and lesson plan, register below. 

Conflict Competence Campus Resource Guide

The purpose of the Conflict Competence Resource Guide is to provide you with a list of offices and resources available to the Purdue community that can help with conflict management. Some of the resources are designed for specific groups, such as graduate students or students living in University Residences, but many of them are open to all members of the Purdue community.

For each section, the guide lists:

  • Who/what the resource is.
  • Who can utilize the resource.
  • How to contact the resource.
  • Examples of topics the resource can assist with.
  • Whether there are mandated reporting requirements to be aware of.
  • What to expect when utilizing the resource.

Conflict Competence Campus Resources

The Center for Advocacy Response and Education (CARE) provides free and confidential advocacy services to students who have experienced interpersonal violence (e.g., sexual violence, sexual exploitation, relationship violence and stalking). Our goal is to provide non-judgmental and survivor-focused services to empower survivors to make informed decisions that help them heal.

CARE provides free and confidential advocacy services to students who have experienced interpersonal violence (e.g., sexual violence, sexual exploitation, relationship violence, and stalking). CARE helps students understand their options in terms of resources and support, reporting, rights and responsibilities, and accommodations.

How can Steps to Leaps help?

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Request a presentation or mediation resource

If you are a student that is in need of mediation resources simply email stepstoleaps@purdue.edu. If you are a faculty member, staff member, or instructor and would like a presentation for your students, simply fill out the form on the contact us page.