Understanding
Conflict Competence
Conflict Competence is the ability to develop and use cognitive, emotional and behavioral skills to create a productive outcome during conflict while reducing the likelihood of escalation or harm.
The issue isn’t whether we will encounter conflicts but how we handle them. Conflict Competence is crucial to aid in navigating cultural, social and political differences, while decreasing the risk of adverse consequences.
Modules about Conflict Competence promote effective communication, understanding and resolution of disagreements, resulting in healthier relationships and productive collaborations in personal, academic and professional settings.
Learning Outcomes:
Through interactive videos, exercises, assessments and quizzes, participants will:
- Understand the concept of conflict competence.
- Expand understanding and use of a range of conflict strategies to improve relationships.
- Increase awareness of methods for repairing relationships harmed by conflict.
- Identify campus resources to assist with conflict.