Healthcare Navigation
Healthcare Navigation, through a partnership with One to One Health – which manages all Center for Healthy Living (CHL) locations – is in place to help individuals find providers, get referrals, answer health plan questions, understand Healthy Boiler programming and more.
To access the Healthcare Navigation feature, individuals should call the Human Resources Service Center at 765-494-2222, option 2.
When they call, the following options will be offered:
- Option 1 – Benefits information related to eligibility, enrollment, claims issues, vendor
- Option 2 – Clinical assistance related to health plan coverage, help finding healthcare providers or programs, setting up referrals, information regarding the Healthy Boiler Program, etc.
- Callers will be connected to the healthcare navigator where they can choose to engage via call or text