Operational Outage Communication Process

Building deputies are a key component of a process for maintaining campus communications in the event of a campus-wide operational outage (e.g. power failure, full Purdue Information Technology (Purdue IT)/technology system outage inclusive of email and websites) during regular working hours.

In the unlikely event of a campus-wide outage in which typical communication methods like email and website updates are not possible, campus administration would send a RAVE/PurdueALERT text message to all building deputies requesting their assistance in communicating with their building occupants.

Due to the nature of this type of outage, building deputies would likely be asked to create and post simple, handwritten signs around their building and to help verbally communicate updates to occupants. The text may also contain a brief description of the situation, an anticipated time of the next update message and/or a resource or location in which more information may be found, if available.

Building deputies should provide their mobile phone numbers to Facilities Operations by calling 765-496-0578, and they should confirm that their mobile phone is set to receive RAVE/PurdueALERT text messages. This can be done through the Purdue IT website by entering their mobile number and selecting "activate emergency texts now." Once this process is complete, all PurdueALERT emergency text messages, including those related to operational outages, will be issued to the mobile number provided.