Medical Supplies
Includes all general medical and surgical supplies.
Shipping is free, and deliveries are made daily to the West Lafayette campus.
Medline Contacts
Sales Representative
Bryan Hairston IIbhairston@medline.com
614-530-2904
Customer Service
Paula Labriola
plabriola@medline.com
855-294-9618, ext:6368539
866-804-2636 (Fax)
800-633-5463 (Customer Service)
800-307-8386 (Returns)
800-950-0128 (Quality)
| TASK | DESCRIPTION | FASTEST CONTACT FOR ANSWER |
| Add product to existing order just placed online |
Placed order but forgot something, must phone in |
Customer Service |
|
Returns |
Return an item to Medline within 30 days of purchase | Customer Service |
|
Damage in transit |
Report carrier damage | Customer Service |
|
Place order via phone |
Calling in an order | Customer Service |
|
Backorder status |
Check on backorder, find sub in a Medline manufactured product | Customer Service |
|
Defective Medline product |
Report a defective product | Customer Service |
| Order status | Check the lead time and status of existing order | Customer Service or Medline.com Login |
|
Does Medline carry? |
To see if Medline carries a certain product | Sales Representative |
|
Looking for product suggestion |
Find a part for a product, i.e. inflation bulb for sphygmomanometer | Sales Representative |
|
Price check |
To check the price of a product | Sales Representative |
| Medline.com question | Problem logging on, correct ship to, placing an order, etc. | Sales Representative |
|
Price quote |
To obtain a capital quote | Sales Representative |
| Medline.com login | Forgot username/password/locked out | Medline Helpdesk at 1-800-216-5954 |