Procurement Services Auxiliary Services

Medical Supplies

Includes all general medical and surgical supplies.

Shipping is free, and deliveries are made daily to the West Lafayette campus.

Medline View-Only Catalog 

A “view only” catalog is available for employees to access Purdue special discount pricing. Orders must be submitted through the Ariba catalog as they may not be placed from the view-only catalog. To initially access this catalog, please follow the instructions below: 

  • Send a request to Leanna Zeller at lsandstr@purdue.edu
  • Title the subject line: “Access to Medline View Only – Last Name”
  • Email content must only include:
    1. Name of employee needing access
    2. Purdue email address of employee needing access
    3. Employee’s department
    4. Physical address of employee’s department
  • You will receive email communication within 24 hours with your access and instructions.

Requests may be made on behalf of another employee needing access. Please follow steps above.

The view only catalog is only available to Purdue University employees and must be requested in this format or access will be declined.

Sales Representative Contact

Bryan Hairston II
bhairston@medline.com
614-530-2904

Customer Service Contact

Paula Labriola
plabriola@medline.com
855-294-9618, ext:6368539

866-804-2636 (Fax)
800-633-5463 (Customer Service)
800-307-8386 (Returns)
800-950-0128 (Quality)

TASK DESCRIPTION FASTEST CONTACT FOR ANSWER
Add product to existing order just placed online

Placed order but forgot something, must phone in

 Customer Service

Returns

 Return an item to Medline within 30 days of purchase Customer Service

Damage in transit

 Report carrier damage Customer Service

Place order via phone

 Calling in an order Customer Service

Backorder status

 Check on backorder, find sub in a Medline manufactured product Customer Service

Defective Medline product

 Report a defective product Customer Service
Order status Check the lead time and status of existing order Customer Service or Medline.com Login

Does Medline carry?

 To see if Medline carries a certain product Sales Representative

Looking for product suggestion

 Find a part for a product, i.e. inflation bulb for sphygmomanometer Sales Representative

Price check

 To check the price of a product Sales Representative
Medline.com question Problem logging on, correct ship to, placing an order, etc. Sales Representative

Price quote

 To obtain a capital quote Sales Representative
Medline.com login Forgot username/password/locked out Medline Helpdesk at 1-800-216-5954