PersonalShip Employee Discount Program FAQs

The online system offers many benefits including allowing users to:

• Choose from FedEx, UPS, USPS and DHL to determine which carrier best meets their specific needs
• Leverage the university's negotiated pricing
• Review and compare shipping rates and estimated delivery times for FedEx, UPS, and DHL, based on entered package dimensions and weight
• Track shipments from an integrated at-a-glance dashboard, regardless of the carrier used to ship the package
• Pay using a personal credit card
• Print shipping labels
• Review the selected carrier’s nearby storefront locations and exterior drop off sites

Yes, the program is limited to shipping within the continental United States and Hawaii. UPS also ships to Puerto Rico as part of this program. Eligibility is also limited to small parcels that are defined as under 150 pounds.

PersonalShip cannot be used for international shipping, including shipping to Canada or Mexico. PersonalShip cannot be used to ship hazardous materials/dangerous goods or for illegal goods and activities. Freight, pallets and packages that weigh more than 150 pounds are not eligible.

Business needs are also handled through eShipGlobal, though they are not eligible as part of the PersonalShip platform. Information about discounted business shipping is available on the Materials Management and Distribution website.

If you make a mistake or need to update a label, you must cancel the shipment and create a new label. Please note that you cannot edit or reuse a label. By design, every package must have a unique shipping label because each bar code is a point of control for the carrier.

The good news is that PersonalShip through eShipGlobal gives you the ability to cancel a shipment on your own and create a new label rather than calling the carrier to cancel the shipment on your behalf.

It is too late to cancel a shipment once it has been placed in a drop box or picked up by the carrier.

Off Campus:

• Schedule a one-time pickup by the selected carrier directly within the PersonalShip website when creating a shipping label.
• Regularly scheduled pickups can be arranged with each carrier at no additional cost, depending on shipping volume and frequency.

On Campus:

• Shipments must be dropped off at the selected carrier’s storefront location or their exterior drop off boxes.
• Do not schedule pickups with the carrier directly at a campus location. Campus delivery/pickup traffic is limited for the safety of our students, faculty and staff.
• West Lafayette campus facilities or residence hall mail rooms may provide carrier pick up sites.

PersonalShip provides links to each supplier on the homepage. Enter your zip code to view a list of available drop off locations in your vicinity. Below are the locations within the West Lafayette campus and surrounding area.

West Lafayette Campus

FEDEX

FEDEX ShipCenter

1048 Sagamore Pkwy W, Suite B, West Lafayette, IN 47906

FEDEX Drop Box

Purdue Research Center - Outside

1281 Win Hentschel Blvd, West Lafayette, IN 47906

FEDEX Office Print & Ship Center

3520 South St, Lafayette, IN 47905

Walgreens and Dollar General Stores also serve as drop off locations.

DHL

DHL Express Service Point
PARTNER - CAMPUS SHIPPING

118 Andrew Pl, West Lafayette, IN 47906

DHL Express Service Point
PARTNER - A1 PACKAGING STORE

1048 B Sagamore Pkwy W, West Lafayette, IN 47906

UPS

Purdue Bookstore
1265 W State St, West Lafayette, IN, 47906-3400

THE UPS STORE
101 N Grant St,168, West Lafayette, IN, 47906-3574

UNIVERSITY BOOK STORE INC 360
360 W State St, West Lafayette, IN, 47906-3587

CVS STORE # 10257
720 Northwestern Ave, Ste 6, West Lafayette, IN, 47906-2652

 Discover, Visa and MasterCard are the only cards accepted.

PersonalShip allows you to include insurance on all packages with the limits stated below. To add insurance to your package, you can enter the desired insurance amount as the Declared Value in the Special Instructions section.

When declaring shipment values, keep the following guidelines in mind:

• Letters (envelopes weighing ~8 ounces) can have a declared value of up to $500.
• Other types of packages can have a declared value of up to $50,000.
• UPS charges $0.65 per $100 of declared value to insure a package.
• Other carriers’ rates are similar.

PersonalShip cannot process packages with a declared value greater than $50,000; for these shipments, contact support@eshipglobal.com.

The cost of shipping a package depends on a variety of factors including:

• Your choice of carrier
• The size and weight of your package
• The ship-to location
• The type of shipment

Generally, yes. However, there are a few scenarios that do not require package dimensions to be entered such as mailing a letter. As you enter information about your package into PersonalShip, dimension fields will be visible if they are needed to generate estimated costs.

Please note: Approximate weights are perfectly fine, even when using the Ship function to actually send a parcel. All parcels are re-weighed upon pickup, and your price will be adjusted accordingly by the carrier. If you provide an approximation of the package’s weight, you will get a near price estimate. Additional information is available by clicking on the Help button at the bottom of the Package Info section. For specific questions regarding dimensional weight or size of your package, please contact the carrier.

From the shipment tracking page, click on the printer icon to print a receipt. The charges you see on the billing page/receipt are only estimates. They do not include such items as duties, taxes, surcharges, etc. The actual shipping cost will appear on your credit card statement.

Contact your selected shipping carrier for lost or damaged packages.