Frequently Asked Questions

Click on the tabs below to see information regarding each question. If you have more questions, please contact purduepromise@purdue.edu.

Scholarship Questions

What could impact my scholarship?

Please see the "Things to Consider" portion of our website for a full list of factors that may impact your scholarship. If any of the factors apply to you, contact your Purdue Promise Coach for the most up-to-date information. 

Does Purdue Promise pay for my textbooks?

Cost of attendance includes an estimated amount for purchasing books for the year. The amount the student receives depends on what they’ve been billed for tuition, fees, and room/board. If a student has additional money left over, they will receive a refund to use for educational expenses, such as books.

Can I qualify for Purdue Promise after my first year? 

In order to be eligible for Purdue Promise, you must be a first-time, full-time student starting in the fall.

Will I be eligible for Purdue Promise if I am a 21st Century Scholar transferring to Purdue?

Unfortunately, Purdue Promise does not serve transfer students at this time. However, students can utilize services through the 21st Century Support Program.

Financial Aid Questions

How do I find my financial aid package?
Students can view their financial aid package through myPurdue to view what types of aid will be received. 
  • Log in to myPurdue.
  • Select the Financial tab.
  • Select Aid Offer for the current year. 
How do I pay my bill?

The Office of the Bursar has a tutorial on how to view and pay your bill. 

How do I sign up for direct deposit?

The Office of the Bursar has instructions on how to set up direct deposit. We strongly encourage students to sign up for direct deposit to ensure that if they receive a refund check, they receive their funds as quickly and securely as possible.

How do I view important messages from financial aid?

To read financial aid messages:

  1. Log in to myPurdue.
  2. Select the Financial tab.
  3. Select Messages for the current year. 
  4. Follow any instructions listed in the message or reference the information provided.

 

Academic Questions

How do I find my academic advisor information?
Students can find their academic advisor information on their BoilerConnect profile. Scroll down on the main page to view your Success Team. 
How do I confirm my enrollment?
The Division of Financial Aid (DFA) has a tutorial on how to confirm your enrollment. Students must confirm their enrollment by the stated deadline each semester, or they will be dropped from their classes.
How do I find out what books I need to buy for classes?
Students can find their textbook list via myPurdue.
  1. Log in to myPurdue.
  2. Select the Registration tab.
  3. In the Registration Information section, select My Textbooks.
How do I know when to register for classes?

Students should contact their academic advisor about registration and course scheduling each semester.

How do I check my final grades?

Students can view their final grades in their myPurdue by selecting the academics tab. In the Grades section, select “final grades".

What is a hold and how do I know if I have any on my account?
A hold is the University's way of saying that action needs to be taken on the student’s account. Some holds can prohibit registration, graduation, and receiving transcripts. Click here for more information about holds.
To determine if you have a hold:
  1. Log in to myPurdue.
  2. Select the Registration tab.
  3. Choose "Do I have any Holds?”

Any current holds listed must be cleared to avoid financial aid or academic delays

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