Information for Staff and Advisors

BoilerConnect

Staff users will log in to BoilerConnect using this link: https://purdue.campus.eab.com/ 

Students will use BoilerConnect Student App. They can login on their desktop via this link: https://purdue.navigate.eab.com. They can also download the app here:

In this section, you will find resources and information regarding staff functionality for features in the student interface of BoilerConnect (called BoilerConnect Student).

Resources:

  • The BoilerConnect 101 course on Brightspace offers an optional module that provides an in-depth look into BoilerConnect Student, as well as how staff can utilize some of the student features to advance student success.
  • If you are seeking resources for BoilerConnect Student geared towards the student audience, please visit Information for Students.

Hand Raise- A hand raise is a feature that allows students to proactively ask for help by submitting a request in BoilerConnect Student. When a student submits a hand raise, they select a specific reason for their request (e.g., want to change major, didn't pass an exam, etc), and this sends an alert to the appropriate support staff on campus who will then follow up with the student. Have an idea for a hand raise? Email us at boilerconnect@purdue.edu with your ideas.


Journeys- A Journey is a feature in BoilerConnect Student that helps students achieve success by guiding them through a series of personalized steps and goals.


Examples of current Journeys:

  • Finding an On-Campus Job
  • Hammer Down Wellness
  • Help with Academic Success Skills

Interested in submitting a proposal for a Journey?  Qualtrics to submit a proposal: https://purdue.ca1.qualtrics.com/jfe/form/SV_0MlJ377BO1ABky2 

For timely consideration and creation of a new Journey, you must submit your proposal by the following dates:

 

Study Buddies- Students are able to use BoilerConnect Student and choose the courses for which they want to find classmates for study buddies. By joining a class group, they are able to see other students who have also opted in and use the app's email feature to connect with them and organize study sessions.

What is BoilerConnect 101?

BoilerConnect 101 is an online, self-paced training housed in Brightspace.

Access the course.

This course is only available to users with a specific staff role in BoilerConnect. Users will be automatically enrolled in the course upon addition of their role.

What can I find here?

Within BoilerConnect, users can expect to complete required modules based on role type, as well as view optional modules. The content includes:

  • Training for Advisor/Coach roles (required)
  • Training for Front Desk roles (required)
  • Learning about the BoilerConnect Student app
  • Working with Peer Mentors/Advisors and Tutors (as supervisors)
  • Gathering Information and Data
  • BoilerConnect All Aboard Procedures
  • User Settings and Content Templates
  • BoilerConnect AI features

Additionally, the course hosts a variety of resources and guides on Documentation of student interactions, Alerts and Cases, Progress Reports, and items for directors/supervisors.

Even after you complete the required module(s), you can go back for more information and use as a future reference. Please utilize this course for all your BoilerConnect training and refresher needs!

More Help

Having trouble accessing the BoilerConnect 101 course in Brightspace? Please email boilerconnect@purdue.edu and be sure to include your name and Purdue alias.

 

What’s the difference between BoilerConnect 101 and Advanced Training?

BoilerConnect 101 provides introductory training on the common BoilerConnect features that staff users are likely to use, such as availability, appointments, documentation, front desk capabilities, and more. It can be accessed at any time and can function as a reference guide for daily BoilerConnect use.

Advanced Training provides an in-depth exploration of key functions that extend beyond the everyday uses – like advanced searching and reporting. This training is completed after BoilerConnect 101.

In-person Training

We will be offering in-person advanced trainings this year. Advanced Training will cover topics like caseload management with student lists and saved searches, as well as using the advanced search feature effectively. If you are confident in your basic use of the system and are ready to learn more this is the training for you!

Spring 2026 Dates/Times

  • April 8, 2026, 9:30 - 10:30 am
  • May 4, 2026, 2:00 - 3:00 pm
We are excited to share that we will be offering a virtual session for those unable to attend our in-person events

  • April 22, 2026, 10:00 - 11:00 am

Fall 2026 Dates/Times - will be announced by July 2026

RSVP

RSVP for an Advanced Training session now.

Forage

Forage is a free online platform, promoted by Purdue's Center for Career Opportunities (CCO), that provides Boilermakers with a significant competitive edge by offering virtual work experiences designed by leading global companies. Through these self-paced job simulations, students can explore various career paths and gain practical, real-world skills in fields ranging from engineering to finance and marketing, all without leaving campus. By completing these modules, students not only build confidence and discover potential professions but also earn valuable certificates to enhance their resumes and LinkedIn profiles, effectively bridging the gap between academic theory and professional application and better preparing them for internships and full-time roles.

Please email boilerconnect@purdue.edu with questions.

Smart Plan (West Lafayette Only)

 

Issue Log- Academic advisors should use the Registrar Issue Log to report technical issues. Be sure to select "EduNav" as the Service Offering. Please include the following information in all reports:

  • Student PUID
  • Student declared program(s) of study
  • Student catalog term for each program(s) of study
  • Behavior you are expecting to see
  • Behavior you are currently observing
  • Full browser screenshot(s) of the issue - please include the url in the screenshot(s)

 

Majors in Production- You can see what majors are in production here.

 

Brightspace: Advisor resources are available in the Smart Plan Brightspace course. You can revisit the course at any time to refresh your knowledge and stay up to date on new information. Having trouble accessing the course? Email us at sst@purdue.edu.  

We offer in-person trainings throughout the year. These sessions help users navigate Smart Plan by reviewing degree requirements, exploring course options, and creating personalized academic plans to keep students on track for timely graduation. While the trainings are general in nature, they are designed to build your understanding of the platform’s core functions and help you begin troubleshooting common issues. If you’re looking for support tailored to your unit (e.g., discussing student-wide trends or challenges), please email us at sst@purdue.edu

Spring 2026 Dates/Times (In-person, West Lafayette only)

Fall 2026 Dates/Times - will be announced by July 2026

RSVP

RSVP for a Smart Plan training now.

Login to Smart Plan at https://purdue.edunav.com/app/advisor

Q. Is Smart Plan replacing myPurduePlan?

A. No. Academic Advisors and students will use myPurduePlan and Smart Plan together for a full degree auditing and planning experience. myPurduePlan will continue to serve as the official degree audit platform, while Smart Plan provides dynamic course planning.

Q. Why should students use Smart Plan?

A. Smart Plan clearly shows students how to map out their remaining course requirements to efficiently earn a degree in four years or less. To do this, the system takes into account pre-requisite courses and advising recommendations to generate a degree path starting point for each student. When students plan and select courses for future terms using Smart Plan, it helps the university know how many sections of a course should be offered in a particular term.

Q. Why does Smart Plan sometimes recommend taking several challenging courses within a single term?

A. Smart Plan attempts to generate the most timely path to degree based on and advising roadmap provided by the unit. It also takes into account key pre- and co-requisites, and when courses are typically offered. Smart Plan does not attempt to evaluate the mix of courses planned in a term as many factors can contribute to the appropriateness of the schedule for an individual student. The planned degree path should be reviewed and adjusted by the student and advisor in order to maximize the student's ability to succeed.

Q. Does Smart Plan capture a failed course?

A. Yes. If a student fails a course required for their degree, the course will repopulate in a future appropriate term within Smart Plan.

Q. How does the What-if Plan in Smart Plan compare to a What-if Report in myPurduePlan?

A. Similar to myPurduePlan, the Smart Plan What-if Plan provides information based on their intended major. The Smart Plan What-if Plan provides a suggested path to complete the intended major in a semester by semester view, while the myPurduePlan What-if Report is a more comprehensive look at all degree requirements.

 

Have more questions? Remember to check the BrightSpace course for more information. If you still have questions, send us an email at sst@purdue.edu.